06 Oct 202304 Nov 2023
Consultancy Services for the Preparation of the Community Satisfaction Index (IKM)Belanja Jasa Konsultansi Penyusunan Indeks Kepuasan Masyarakat (IKM)
This assignment measures public satisfaction with services provided by the Bekasi Regency Regional Revenue Agency. The Community Satisfaction Index (IKM) provides evidence for improving service systems, procedures and quality. The scope includes surveys of taxpayers, collection of supporting organizational and service data, review of existing operating standards, identification and analysis of survey requirements, and preparation […]