This assignment develops standard operating procedures and supporting business process maps for the Surakarta City Trade Department.
The work includes data collection, stakeholder interviews, process and relationship mapping, drafting and refinement of procedures, and final reporting. It aims to clarify responsibilities and improve coordination between work units.
Description of Assignment:
The purpose of this activity is the preparation of the drafting document standard operating procedures (SOP) of the Surakarta City Trade Service.
The objective of this activity is:
- Providing information and presenting documents about process maps, relationship maps, sub-process maps and cross-functional maps within the Trade Service;
- Produce SOP documents for the Trade Service;
- Improve the effectiveness and work patterns between work units in environment of the Department of Trade.
The scope of work This activity includes several activities, namely:
- Collection of secondary information and data through various relevant sources;
- Collection of primary information and data through meetings, conferences and interviews with relevant stakeholders;
- Preparation of a draft business process map for the Trade Service;
- Preparation of draft SOP for the Trade Service;
- Discussion and refinement of the draft business process map;
- Preparation of the final report.
