This assignment develops standard operating procedures, business process maps and service standards for the Library and Archives Department.
Activities include primary and secondary research, stakeholder meetings and interviews, preparation of process and relationship maps, drafting of procedures, consultation, refinement and final reporting to support effective and efficient service delivery.
Description of Assignment:
The purpose of this consulting activity is to prepare standard operating procedures (SOP), business processes and service standards in the context of government procurement of goods/services with based on the principles of government procurement of goods/services.
The objective of These activities include:
- Provide information and present documents about process maps, relationship maps, subprocess maps and cross-functional maps that exist within the Library Service environment andArchives;
- Produce a reference for agencies to be able to carry out tasks and functions effectively and efficiently with SOPs and business process maps;
- Increase effectiveness in producing output (output) that is more valuable in the Library Service environment andArchives.
The scope of work These activities include:
- Collection of secondary information and data through various relevant sources;
- Collection of primary information and data through meetings, conferences and interviews with relevant stakeholders;
- Preparation of a draft business process map for the Library Service andArchives;
- Drafting of the Library Service SOP andArchives;
- Discussion and refinement of the draft business process map;
- Preparation of the final report.
